We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Tryon Auto Mall is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
We were out looking for a car for our teenager when we stumbled upon Tryon Auto Mall. It was a fast, easy, and pleasant experience.The sales people were attentive and very helpful, but not overbearing or pushy. The quality of the cars were far better than what I would have imagined compared to what ...we were looking at in other car lots in the area. The prices are VERY competitive. They have a very high turnover of vehicles so they keep their prices competitive to keep up with demand and to keep inventory moving. The actual purchase experience was a breeze and dare I say...it was actually pleasant! From the minute we walked onto the lot to the time we slapped down the cash and drove off in the car, it was a mere 3 hours. Anyone who has purchased a vehicle knows that this is almost unheard of. Our last two vehicle purchases were an all day affair! I should also mention that even though they were quick to process the purchase, they didn't skimp on the last minute cleaning/detailing of the vehicle before sending us on our way. Quick and easy AND a clean & shiny car, too! Even the follow-up has been easy. We had to make a trip back for a final inspection and to get title paperwork and that was uneventful as well. Now for the real test....how has the car been running and what did our mechanic say about it?? Well, we already had a car type in mind and we had already looked at nearly a dozen cars by this point so we had quality, price, mileage, engine appearance already down pat. However, we are NOT mechanics. The car looked great upon initial sight. The engine was spotless, they put a new convertible top on the day before, and the inside of the car was immaculate. There were a couple of small cosmetic items, but over all the car looked to be in fantastic shape. We asked a TON of questions about the car and they were happy to answer them for us. They also thoroughly review the Car Fax with us. We liked what we saw and heard, but there is always a chance of the "unknown", especially when purchasing a used car. My husband brought the car to our mechanic to put it up on the lift for a thorough look-over. Other than needing brakes within the next 6 months, the car not only got a clean bill of health, but he said it was a gem that was well cared for over the years and that we ought to be very happy with our purchase price because it could have sold for thousands more than what we paid for. Ahhh....Music to my ears! The people at Tryon Auto Mall told us that it was in great shape and they weren't exaggerating. I highly recommend Tryon Auto Mall if you are in the market for a quality used car. Between my husband and myself, we have had no less than 12 car buying experiences in our lives and we both agree that this was one of the best. Don't let the location or cramped lot deter you...it was truly a great experience and I am so glad that we took a chance and stopped in!Show more
08 Dec 2014
Did an internet search for a particular make/model/options/color. Found it here of all places. Long drive & long day, but did buy the car. Rougher looking dealership, old building with a overcrowded lot of inventory. While the car I was looking for was a 2013 used car, at the higher end of the price... scale, most inventory was older and much lower cost. It appears to me, they buy the cars that are a little rougher condition, (a lot of cosmetic issues) do the minimum to the vehicle and start with a HIGH price, content to let sit on lot for months and months, later to be discounted to market or better pricing with haggling. Nice salesman, never met a sales manager or owner. Salesman did follow through the promise of working to get me an extra key FOB at dealer cost.Show more
01 Apr 2014
Upon arrival we were greeted very warmly by the salesman. I was super interested in one vehicle, but after seeing it in person realized it wasn't going to fulfill my needs. The salesman encouraged us to look at a different model and since it was out of my price range he stated he would "make the pri...ce right" for us. We were pleasantly surprised to see this other vehicle and I was excited to get in and try it out. Sadly, it wasn't test-drive ready and would need some work before I could get it out onto the road. I was very interested in this vehicle, and still am, but am leery since it was sitting there in bad shape before being road ready.Show more
26 Apr 2013
A small but very friendly staff. They make my purchase a very easy one. I have to get somethings done after I bought the car and they find me everything I need. Thanks
04 Mar 2013
great service and customer service. I was pleased. nice people good cars
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